1. Order Processing

Orders are processed after payment has been successfully received. Processing times vary depending on the product, and made-to-order or print-on-demand products may require additional time before shipping.

2. Shipping & Delivery

Available shipping options, costs, and estimated delivery times are displayed at checkout where available.

Delivery times may vary depending on your location, product, fulfillment location, and shipping provider.

3. Delays

Delivery estimates are not guaranteed. Delays may occur due to customs, carrier issues, public holidays, weather, incorrect shipping information, or circumstances beyond our control.

4. Multiple Shipments

If your order contains products fulfilled from different locations, your items may arrive in separate packages.

5. International Orders

Customers receiving orders internationally may be responsible for customs duties, taxes, or other import charges imposed by their country.

6. Incorrect Shipping Information

Customers are responsible for providing accurate shipping and contact information. Additional shipping costs may apply if an order needs to be reshipped due to incorrect or incomplete information.

7. Lost or Delayed Orders

If your order appears to be lost or significantly delayed, please contact us with your order number so we can investigate with the relevant shipping provider.